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Delete your Crmbuz account

Last updated: September 22, 2026

This page explains how to request deletion of your account and personal data for the Crmbuz app and website, developed by Fovty Solutions. You can request deletion at any time, whether you signed up on the website or through the Android or iOS app.

How to request deletion

Send your request by email to contact@crmbuz.com. You can use the form below, which prepares the email for you, or write to us directly.

  1. 1. Email us from the address registered to your Crmbuz account, with the subject line "Account Deletion Request".
  2. 2. Include your full name and, if you know it, your company or workspace name so we can locate the account.
  3. 3. We will reply to confirm your identity and the account to be deleted. This protects your data from deletion requests made by someone else.
  4. 4. Once confirmed, your account is deactivated immediately and permanently deleted within 30 days. You will receive an email when the deletion is complete.

Deletion request form

Fill in the details and click the button. Your email app will open with the request ready to send to contact@crmbuz.com. Nothing is submitted until you send that email.

If your email app does not open, send the details above manually to contact@crmbuz.com.

What is deleted

When your account is deleted, we permanently remove:

  • Your profile: name, email address, phone number, profile photo and login credentials.
  • Your workspace data, if you are the account owner: leads, contacts, deals, projects, tasks, employee and candidate records, payroll data, invoices, reports, notes and uploaded files.
  • App settings, preferences, notification tokens and device information linked to your account.
  • Support conversations and marketing preferences associated with your email address.

If you are a team member inside a workspace owned by someone else, deleting your account removes your personal profile and access. Business records you created, such as deals or invoices, remain part of the workspace because they belong to that organisation.

What may be kept, and for how long

Some information is retained for a limited period where we have a legal or legitimate reason to do so:

  • Invoices, payment records and tax documents: kept for up to 8 years as required by Indian accounting and tax laws.
  • Encrypted backups: your data may remain in backups for up to 90 days after deletion, after which it is overwritten automatically.
  • Records of the deletion request itself, and minimal logs needed for security and fraud prevention, kept for up to 12 months.

Retained records are never used for marketing and are deleted when the retention period ends.

Before you delete

  • Export any data you want to keep. You can export contacts, deals, invoices and reports from within Crmbuz while your account is active.
  • If you have an active paid subscription, cancel it first. Deleting an account does not generate a refund for unused time, as described in our Refund Policy.
  • If you only want to remove the app from your phone, uninstalling it does not delete your account. Use the process on this page to delete your data.

Contact

For any questions about account or data deletion: